Terms & Conditions

Version 1.0 Effective Sep 03, 2025 Last updated Sep 03, 2025

Terms and Conditions of Use

Last Updated: September 03, 2025

1. Acceptance of Terms

Welcome to Gamebity! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our service.

2. Company Information

Gamebity is operated by Gamebity LLC, located in Dubai, United Arab Emirates. We specialize in gaming computers, components, and related services.

3. Products and Services

We offer:

  • Pre-built gaming computers and workstations
  • Custom PC building services
  • Computer components and peripherals
  • Technical support and maintenance services
  • Warranty and repair services

4. Ordering and Payment

4.1 Order Acceptance

All orders are subject to acceptance by Gamebity. We reserve the right to refuse any order at our discretion. Acceptance occurs when we send you an order confirmation email.

4.2 Pricing

All prices are listed in UAE Dirhams (AED) and include VAT where applicable. Prices are subject to change without notice until your order is confirmed.

4.3 Payment Terms

Payment is required at the time of order placement unless alternative arrangements have been made. We accept:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • Bank transfers
  • Cash payments (for in-store purchases)
  • Financing options (subject to approval)

5. Delivery and Shipping

5.1 Delivery Areas

We deliver throughout the UAE and to select international locations. Delivery times and costs vary by location and are specified during checkout.

5.2 Risk of Loss

Risk of loss transfers to you upon delivery. We recommend purchasing shipping insurance for high-value items.

6. Custom Builds

6.1 Specifications

Custom build specifications are finalized during our consultation process. Changes after build commencement may incur additional fees.

6.2 Timeline

Build times are estimates and may vary based on component availability and complexity. We will notify you of any significant delays.

7. Warranties

7.1 Manufacturer Warranties

All products come with applicable manufacturer warranties. We facilitate warranty claims but are not responsible for manufacturer warranty terms.

7.2 Service Warranty

Our custom build and service work is warranted for one year from completion date, covering labor and proper assembly.

8. Technical Support

Technical support is provided for products and services purchased from Gamebity. Support includes:

  • Installation assistance
  • Configuration support
  • Troubleshooting guidance
  • Warranty claim assistance

9. Limitation of Liability

To the maximum extent permitted by law, Gamebity shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

10. User Conduct

You agree not to:

  • Use our services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Infringe on intellectual property rights

11. Privacy

Your privacy is important to us. Our Privacy Policy, incorporated by reference, explains how we collect, use, and protect your information.

12. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Gamebity or its licensors and is protected by copyright and other laws.

13. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with the effective date. Continued use after changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms, contact us at:

  • Email: legal@gamebity.com
  • Phone: +971 50 123 4567
  • Address: Dubai, United Arab Emirates