Privacy Policy

Last updated: 2025-01-15

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

  • Name and contact information
  • Email address and phone number
  • Billing and shipping addresses
  • Payment information (processed securely)
  • Account credentials

Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Website usage patterns
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Send you important updates about your orders
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We share information with trusted partners who help us operate our business (payment processors, shipping companies, etc.)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security audits
  • Employee training on data protection

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These help us:

  • Remember your preferences
  • Keep you logged in
  • Analyze website usage
  • Provide personalized content

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain processing of your data

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Factors we consider include:

  • The nature of the data collected
  • Legal and regulatory requirements
  • The purposes for which we collected the data
  • Your relationship with us

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@gamebity.com
  • Phone: +971-XX-XXX-XXXX
  • Address: UAE